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 ABOUT TIM

Our Vision, Mission, & Core Values
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Hawaii Hospitality Hall of Fame
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TIM Faculty & Staff

TIM faculty members have gained a worldwide reputation in the field of travel industry management through their academic research, leading-edge consultancy activities and international teaching, and have authored numerous textbooks that are used worldwide by other hospitality programs as well as industry professionals.

TIM Staff members are well-qualified professionals who support the School faculty and programs and ensure its smooth operations. TIM faculty and staff play important roles in providing service to business, community, federal and state government agencies and travel industry related organizations. Faculty and staff members work with colleagues from other units within the University of Hawaii system thereby adding to the School's interdisciplinary capacities.

Juanita C. Liu
Interim Dean
Professor of Tourism

George Hall 207
Ph: (808)956-6610

Email

Degrees:

Ph.D. in Economic Geography, Simon Fraser University

MA in Regional Science, University of Pennsylvania

BA in Mathematics with a minor in German, University of Southern California

Teaching experience:

28 years

Areas of expertise:

Economic impacts of tourism; geography of tourism; socio-cultural impacts of tourism, ecotourism, Pacific islands tourism development

Areas of interests:

Regional economic analysis; resident attitudes; travel motivations; tertiary theories; enlightened tourism; cruise tourism; cultural satellite accounts

Frank Haas
Interim Assistant Dean

George Hall 225
Ph: (808)956-7111

Email

Degrees:

Master in Business Administration, Northwestern University

BS in Journalism, North Western University

Teaching experience:

12 1/2 years

Areas of expertise:

Branding, marketing mangement, marketing research, consumer behavior, advertising and promotion, destination management


Dexter J. L. Choy
Professor of Tourism

George Hall 221
Ph: (808)956-7855

Email

Degrees:

Ph.D. in Economics, University of Hawai‘i at Manoa

MA in Economics, University of Hawai‘i at Manoa

Master in Business Administration, University of Hawai‘i at Manoa

Bachelor in Business Administration, University of Hawai‘i at Manoa

Teaching experience:

33 years

Areas of expertise:

Tourism development in Hawai‘i and the Asia-Pacific region; tourism planning; role and functions of government tourism offices; destination marketing; travel sales distribution systems

Areas of interests:

Tourism development in Hawai‘i and Asia-Pacific region

Pauline J. Sheldon
Professor of Tourism
President of the International Academy for the Study of Tourism

George Hall 217
Ph: (808)956-8078

Email

Degrees:

Ph.D. in Economics and Management Information Systems, University of Hawai‘i at Manoa

Master in Business Administration, Chaminade University

Postgraduate Certificate in Education, Exeter University, England

BS in Mathematics, Southampton University, England

Teaching experience:

20 years

Areas of expertise:

Sustainable tourism policy and education; information systems and knowledge management; island tourism, corporate social responsibility, wellness tourism, and tourism demand modeling and forecasting

Russell Uyeno
Director, Center for Tourism Policy Studies/Graduate Chair

George Hall 107
Ph: (808)956-4886

Email

Degrees:

Ph.D. Educational Psychology, University of Hawai‘i at Manoa

MA in American Studies, University of Hawai‘i at Manoa

BA in Sociology, University of Hawai‘i at Manoa

Teaching experience:

7 years

Areas of expertise:

Research methodology; statistics; tourism workforce; social and cultural impacts of tourism; tourism policy and planning

Areas of interests:

Service quality

Jack de Jong
Assistant Professor

George Hall 112C
Ph: (808)956-5381

Email

Degrees:

Ph.D. in International Management with an Asian Finance Specialization, University of Hawai‘i at Manoa

CFA Charterholder, CFA Institute

Master in Business Administration, University of Chicago

Bachelor in Business Administration, Calvin College in Grand Rapids, Michigan

Bachelor in Mathematics, Calvin College in Grand Rapids, Michigan

Teaching experience:

7 years

Areas of expertise:

Investments – exchange traded funds and mutual funds, asset pricing, and portfolio management; corporate financial management including entrepreneurial firms, large corporations, and non-profits; retail management and marketing; international finance

Areas of interests:

Research - exchange traded funds and mutual funds, asset management, protfolio management, equity carve - outs and spin-offs, real estate and international finance; teaching - investments, corporate finance, international finance, CFA preparatory courses, and accounting

Joyce Hwang
Assistant Professor

George Hall 218
Ph: (808)956-8583

Email

Degrees:

Ph.D. in Foodservice and Lodging Management, Iowa State University

MS in Hospitality and Tourism Management, Purdue University

Bachelor of Home Economics in Food Science and Nutrition, Pusan National University, Korea

Teaching experience:

8 years

Areas of expertise:

Decision making process in foodservice operations, foodservice operations efficiency, restaurant consumer behavior 

Areas of interests:

Foodservice operations efficiency, cultural influence in restaurant consumer behavior

Ingrid Lin
Assistant Professor

George Hall 220
Ph: (808)956-7085

Email

Degrees:

Ph.D. in Hotel, Restaurant, and Institutional Management, Pennsylvania State University

MS in Hospitality Industry Studies, New York University

BS in Hospitality Administration, Boston University

Teaching experience:

8 years

Areas of expertise:

Services/hospitality marketing

Areas of interests:

Services marketing and consumer behaviors including servicescapes, customer switching behavior, cross-cultural studies, and tipping systems

 

Gui Lohmann
Assistant Professor

George Hall 206
Ph: (808)956-0485

Email

Website

Degrees:

Ph.D. in Tourism Management, Victoria University of Wellington

Master in Transportation Engineering, Federal University of Rio de Janeiro

BS in Transportation Engineering, Federal University of Rio de Janeiro

Teaching Experience:

4 years

Areas of expertise:

Management, operation and regulation of different modes of tourism transport (airlines, cruise tourism, ferries, RVs, rental cars, trains, etc.); transportation geography; tourism marketing; tourism in Brazil and New Zealand

Areas of interests:

Research methodologies, theoretical aspects of tourism, leisure and tourism for families

 

Sun-Young Park
Assistant Professor

George Hall 219
Ph: (808)956-6611

Email

Hawaii Tourism Dashboard Project

Degrees:

Ph.D. in Tourism Science with a minor in Marketing, Texas A&M University

MS in Tourism Management, University of Hawai‘i at Manoa

BS in Consumer Economics, Ewha Woman’s University, Seoul, Korea

Teaching experience:

2½ years

Areas of expertise/interests:

Service marketing/management, niche/new market development, branding/marketing of tourism destinations and tourism businesses; consumer (tourist) behavior; corporate social responsibility; sustainable tourism development and management; wellness/health tourism; evaluation of marketing programs

Ivan Wen
Assistant Professor

George Hall 203
Ph: (808)956-8934

Email

Degrees:

Ph.D. in Hospitality Administration, University of Nevada, Las Vegas

Master of Business Administration, University of San Diego

Bachelor in Art with a minor in Hotel Management, Fairleigh Dickinson University

Teaching experience:

5 ½ years

Areas of expertise:

Information technology systems in the travel industry; e-commerce in the travel industry; e-consumer behavior; e-marketing in the travel industry; hotel operation management; supply chain management in the hospitality industry

Yuka Inui
Acting Assistant Professor

George Hall 112B
Ph:(808)956-8025

Email

Degrees:

ABD, University of Northern Iowa

MS in Travel Industry Management, University of Hawai‘i at Manoa

Bachelor in Business Management, Hakuoh University

Teaching experience:

5 years

Areas of expertise:

Sustainable tourism; eco, adventure, and sports tourism; tourism and leisure services; tourism impact research – residents’ attitudes toward tourism, social carrying capacity, environmental scanning; hotel marketing, hotel management, strategic analysis, market segment studies

Areas of interests:

Sustainable tourism, Eco tourism, e-commerce, SME management

Ramsay Taum

Director of External Relations and Community Partnerships/Lecturer

George Hall 222
Ph: (808)956-4884

Email

Degrees:

BS in Public Administration - University of Southern California

Teaching experience:

26 years

Areas of expertise:

Integration of cultural and place based values, practices and principles into contemporary business models. Professional facilitator; conflict and resolution and mediation; hawaiian cultural practitioner - Ho'oponopono, Lua, Lomi Haha; Ahupua'a management; watershed management, health & fitness (certified personal trainer); exercise therapist; volunteer water quality management; non-profit management; personal growth and protection

Wesley Fong
Lecturer

George Hall 112
Ph: (808)956-8946

Email

Degrees:

JD in Law, University of Illinois

BA in Political Science, University of Hawaii at Manoa

Teaching experience:

4+ years

Areas of expertise:

Law, tort and commercial law

Paul Lawler
Lecturer

George Hall 112
Ph: (808)956-5230

Email

Degrees:

BA in Japanese Literature, Brigham Young University, Provo, Utah

Teaching experience:

5 years

Areas of expertise:

Information technology, networks, telecommunications, internet

Areas of interests:

New media, permission-based marketing, internet

Russell Uyeno

Director, Center for Tourism Policy Studies/Graduate Chair

George Hall 107

Ph: (808)956-4886

Email

Rachel Soma

Assistant Director, Professional Development Programs

George Hall 103

Ph: (808)956-4902

Email

George Ikeda
Projects Coordinator

George Hall 103
Ph: (808)956-8535

Email

 

Chuck Y. Gee
Dean Emeritus

George Hall 204
Ph: (808)956-8148

Email

 

Bevra Dang
Secretary to the Dean

George Hall 345
Ph: (808)956-4892

Email

Susan Tamura
Administrative Officer

George Hall 345
Ph: (808)956-4889

Email

Valerie Chinen
Graduate Secretary

George Hall 346
Ph: (808)956-9840

Email

Elena Tom
Secretary

George Hall 346
Ph: (808)956-8947

Email

Ramsay Taum
Director of External Relations and Community Partnerships/Lecturer

George Hall 222
Ph: (808)956-4884

Email

Kawehi Sellers
Director of Student Services

 George Hall 346C
Ph: (808)956-4899

Email

Kimberly Brooks
Internship & Career Placement Coordinator

George Hall 346B
Ph: (808)956-4885

Email

 

Tia Ikeno
Special Projects Coordinator

George Hall 346E
Ph: (808)956-3617

Email

 

    
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Phone: 808-956-8946, Fax: 808-956-5378